Privacy Policy — Flat Meadow Atelier

1. Introduction

Flat Meadow Atelier (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information we collect

Account and contact data: name, email, optional phone.
Transactional data: purchased courses and related metadata.
Usage data: pages visited, features used, approximate location derived from IP (if analytics is enabled).
Device data: browser type, operating system, and language.

3. How we use information

Provide and maintain our services, including course access and support.
Process transactions and send related information (confirmations and reminders).
Improve content quality and site reliability.
Communicate important updates and respond to inquiries.
Comply with legal obligations and enforce our Terms.

4. Cookies and tracking

We use essential cookies for authentication and session continuity. Optional analytics cookies help us improve the site. You can accept or decline optional cookies via the banner and adjust preferences later by contacting us.

5. Lawful bases

Depending on your region, our lawful bases may include consent, contract performance, legitimate interests, and compliance with legal obligations.

6. Data sharing

Service providers: payment processing, analytics, and hosting, bound by confidentiality.
Legal requirements: disclosures to authorities when required by law.
Business transfers: in connection with mergers or acquisitions, subject to this Policy.

7. Data retention

We keep data only as long as necessary to provide services, meet legal obligations, and resolve disputes. Course access durations are described in the FAQ and course pages.

8. Your rights

Subject to regional laws, you may request access, correction, deletion, restriction, or portability of your personal data. You can object to certain processing or withdraw consent at any time.

9. Security

We implement technical and organizational measures appropriate to the risk, including encryption in transit and access controls. No method of transmission or storage is perfectly secure.

10. Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

11. International transfers

If we transfer data across borders, we use appropriate safeguards consistent with applicable regulations.

12. Contact

Questions about this Policy: [email protected] or +1 (415) 555-0198.

13. Changes to this Policy

We may update this Policy. Material changes will be announced on this page with a new “Last updated” date.